The electricity sector is undergoing a decisive transformation as conventional utility operations evolve into connected, data-driven, automated, and consumer-focused systems.
Smart Utilities and Digital Transformation: Billing, Smart Metering, and Grid Modernisation provides a structured and practical understanding of how modern electricity-distribution utilities can integrate physical infrastructure, digital platforms, commercial processes, operational technologies, and intelligent decision-making.
The book explains the foundations of smart utilities and the electricity-distribution value chain before examining digital billing, meter-to-cash operations, revenue assurance, prepaid metering, Time-of-Day tariffs, Advanced Metering Infrastructure, meter-data management, and utility analytics.
It also explores distribution automation, SCADA, outage-management systems, GIS, digital field operations, asset management, renewable-energy integration, electric vehicles, battery storage, cybersecurity, data privacy, governance, and digital-transformation roadmaps.
Written in clear and accessible language, the book includes practical examples, diagrams, tables, implementation frameworks, chapter summaries, and review questions. It is suitable for utility professionals, engineers, consultants, administrators, policymakers, researchers, technology specialists, and students seeking to understand the future of electricity distribution and smart-grid operations.
